HIGHER EDUCATION TRANSFORMATION : TO WHAT DIRECTION ? ( A Look at the transformation of Ar-Raniry State Islamic University )

Service delivery in public institution has been one of the most important areas of management. Is it so important that an institution is often valued for its service delivery. Ar-Raniry State Islamic University was transformed from an Institute into University status in 2013. This transformation comes with an array of requirement and responsibilities that must be undertaken by its leaderhips. This article examines several crucial areas of management that often influence the quality of service delivery, especially at the Higher Education institution. Factors that often lead to either a success or a failure of an institutions, such as governance, leadership, and administration will also be discussed.


A. Introduction
One of the most frequently discussed issues in efforts to improve "service delivery" or service in college is management or management issues. It can not be denied that the management of an institution, including higher education institutions, becomes one of the main factors in improving the quality of graduates. The formation of "borderless" nations, which is supported by technological advances, requires educational institutions to adapt in the face of competitive environmental change. The ability to "manage change" is one of the most important keys to survival and development. The ability of higher education institutions to see opportunities, harness the strengths and minimize the weaknesses that aim to be more efficient and effective is a necessity.
When talking about management, an institution also needs to consider and maintain the uniqueness or privilege of higher education institutions. Management should take advantage of these characteristics and consider them in an attempt to be successful. In some developed countries, higher education management is already using new approaches to make these colleges and universities more efficient and effective. The ability of higher education institutions in Australia to attract and cater the requirement of international students for example has made this sector the second largest source of income after the energy/mining sector. In the US, the increased marketing sector led to the commercialization of management that emphasized the improvement of institutional income as well as professional administrators (Bok, 2003).

Major Issues in Higher Education Management Involves Three
Unique Elements: Government, Leadership, and Administration a. Governance refers to the structure and decision-making process.
b. Leadership means the role of a top-level position takes responsibility for the institution as a whole.
c. Administrations refers to the operational side of running the institution, that is, the structures and processes by which decisions are planned, organized, and controlled (Sporn, 1999).

Governance
The issue of governance or governance is not just the consumption of government. Every organization, whether small or large, is always faced with governance processes, no exception in higher education. One of the main issues of higher education management refers to governance and decision making within the institution.
Three decades ago, Burton Clark (1983)  Certain rules may apply to governance depending on the system character. These rules can be a supply and demand mechanism, or in the form of pressure from peers. For example, higher education in the US is more market oriented, while Italy is fundamentally influenced and regulated by professors (academic oligarchy). Higher education in Sweden and France is considered a state-controlled system.
With the emergence of a global neo-liberal policy focusing on effectiveness and accountability, the central government grants greater institutional and leadership autonomy to rectors, vice rectors, deans and heads of agencies or departments. Overall, market mechanisms, in this case supply and demand, transform the idea of higher education from social systems into an industry, thus implicating institutional governance (Gumport, 2000). Not surprisingly, leaders in colleges and universities continue to increase their role as they are responsible for the overall success of the institution.

Leadership
In the past 2 decades, leadership in higher education institutions and universities has been increasing. Rector and vice-chancellor and dean are people who run institutions of higher education. They are supported by an administrative structure that also moves from bureaucracy to a managerial model (Birnbaum, 2000, Mora, 2001. The head of this institution is the main character in running the institution of higher education. Their role can be compared to the role of chief executive officer (CEO) or head of the board of directors. Their responsibilities include planning and execution of all key areas ranging from budget and space to teaching and research. They are responsible for the success or failure of the institution. In higher education institutions that hold the presidency, the president is generally responsible for external relations and fundraising. While vice chancellor responsible in the academy.
The leadership structure should combine responsibility and accountability (Weiler, 1998). In many countries, management practices have been divided into 2 major issues, strategic issues and operational issues. Consequently the committee/senate decides things (sometimes without adequate information or data). Their decisions are sometimes not held accountable. For example, the senate may decide the introduction of a new course without the necessary budgetary plan. In this case, with the existence of accountable leadership in higher education institutions will seek sources of financing. The Senate will look at curriculum issues and quality control, while the leadership team will fund the program and provide the necessary infrastructure for the implementation of the grow and overcome obstacles (Rhoades and Sporn, 2002). Experience in the US shows that sometimes the number of administrators can exceed the number of faculty members. Therefore, leaders must be keen and able to bridge academic integration and cultural administration.

Administration
Management of colleges and universities can be defined as the structures and processes by which decisions are implemented. In the sense that the structure means the field of administration and process means management tools and instruments. The pattern of college management in the 70's can be categorized as a bureaucratic management model with a divided organizational structure, in which each institution of higher education is responsible for complying with legal requirements and academic community demands in providing teaching and research.
After this period, the collegial form of management began to develop.
This type of management can be characterized as management and administration that are firmly rooted in the faculty. The professor has taken over the main administrative position to run the institution in this way. With the emergence of new policies in higher education, greater market pressures, infrastructure and quality control (Clark, 2004). Universities can be managed more effectively if the mission to be achieved can be clarified. But this is not easy to do, especially in large and complex organizations. Therefore, administration and management must learn to function despite the context of opposing goals (Kezar and Eckel, 2002). Another issue of higher education management is the distribution of institutional power. Organizations such as colleges and universities not only rely on experts such as professors. Higher education also requires managers and administrators who are experts to be able to continuously improve the quality of service to the academic community.

C. Research Methodology
This research is a library research. As such, references and sources of information gathered to explore and discuss the issue are mainly from literature available from online and offline sources. All those sources are used to give comprehensive illustration on the issue. Major issues affecting the governance of Higher Education institution are the main areas that will be scrutinized. To be able to analyze whether governance and leadership at Ar-Raniry State Islamic University are implemented based on good management principles, development and changes taking place at the university are taken into considerations.

D. Research Finding
One of the most important efforts that need to be given a high 2. Changes to UIN Ar-Raniry can also be interpreted as a "strategic management Action" that will be difficult to achieve without the ability and readiness of resources. Good human resources, financial resources, and network. Support from local governments is also an important component of this status change process.
It can be concluded that issues regarding the management of colleges and universities are of important element in the success of the institution. Management can be defined as the structure and process of leadership, governance, and administration.

E. Discussion
The change of status from an institute to a university is considered as a major achievement in upgrading and improving academic environment.
UIN Ar-Raniry has since been considered a competitive academic destination for prospective students in Indonesia. Since its inaguration as university, the Other facilities have also been constructed such as sport and student resource center.All these improvements would not be possible without reasonable changes in the way university leadership manage the organization.
Just recently, the university implements a new way of remuneration system which is based of performance. This performance-based payroll,

JIP-The International Journal of Social Sciences {455
although still in its infancy, can be considered as one of new mechanism taken by the leadership to improve financial management at the university.
Although this renumeration mechanism has been mandated by the Ministry of Finance, as a consequence of being a BLU institution, nevertheless, the readiness to migrate from previous financial system to a new must be seen as a willingness to improve the area of financial management.
It can be concluded that, overall, governance, leadership (leadership), and administration are the main elements of higher education management.
Organizational changes and challenges facing colleges and universities require strategic steps that can address these challenges. Given the growing skepticism of the public towards educational institutions, it is not surprising that the legitimacy and accountability of higher education has become a prominent issue (Gumport, 2000). As a result, different approaches emerged such as public management, strategic management, and university management professionalism. These new management applications vary depending on the type of institution -such as public or private universities.
Strategic management emphasizes the role of the environment and the turmoil of change that can affect the operation of universities and universities. The main objective of strategic management is to enhance the institutional capacity to deal with existing change and competition challenges by implementing flexible and adaptive structures and approaches. One researcher in the field of management, Shattock (2003) argues that strategic management needs to consider several factors, such as factors of competition, opportunity, revenue increase and cost cutting, relevance, excellence, and reputation. The higher education environment has turned into a competitive market. Institutions of higher education should be able to see opportunities and turn them into more value or competitive advantage that can provide added value for employee welfare.

F. Conclusion
The professionalization of university management requires that universities be managed by those with good competence who have the College management is a complex task. The right balance of governance, leadership and administration, supported by the use of management instruments appropriate to the state of college is a key element for higher education to succeed and thrive in an increasingly competitive environment. And looking at the trend and direction of policies implemented by the leaderships, the increasing number of students, the jump in revenue, the improvement of infrastructures, and the quantity of researches conducted by its lecturers, UIN Ar-Raniry seems to be on the way to become one of the leading universities in Indonesia.
The change from regular task force to BLU task force, transformation from State Islamic Institute to State Islamic University, implementation of remuneration, reformation of financial management have been positive results from good governance and leadership taking place at Ar-Raniry State Islamic University.