A Qualitative Approach towards the Understanding of Managerial Employees in Islamic Organizations

  • Azwan Abdullah University Malaysia Kelantan, Malaysia
  • Mohammad Ismail Faculty of Enterpreneurship and Business, University Malaysia Kelantan, Malaysia
  • Mohd Rafi Yaacob Faculty of Enterpreneurship and Business, University Malaysia Kelantan, Malaysia
  • Mohd Khairy Kamarudin Faculty of Enterpreneurship and Business, University Malaysia Kelantan, Malaysia
  • Mohd Afifie Mohd Alwi Faculty of Enterpreneurship and Business, University Malaysia Kelantan, Malaysia
  • Mohd Zulkifli Muhammad Faculty of Enterpreneurship and Business, University Malaysia Kelantan, Malaysia
  • Wan Nadiah Wan Mohd Nasir Faculty of Enterpreneurship and Business, University Malaysia Kelantan, Malaysia
  • Nusaibah Hilaluddin Faculty of Enterpreneurship and Business, University Malaysia Kelantan, Malaysia

Abstract

The critique on the failure of Islamic organizations to represent the Islamic nature has been pointed towards employees’ competency in understanding the Islamic concept. Hence, this study seeks to delve into the understanding of the employee in Islamic organizations regarding the concept, implementation and challenges in such organizations by employing the qualitative method. The study involves three Islamic organizations namely Islamic Banking, Takaful and Islamic Property Management Company located in three states of the East Coast of Peninsular Malaysia i.e. Kelantan, Terengganu and Pahang. Managerial employees from the three organizations were interviewed and the outcomes were triangulated with the experts. The findings show understanding among managerial employees in Islamic organizations is appropriate but there are still more that need to be improved.

References

Ab Mumin A G, Basir S A, Mohamed H A. (2012). Kesan Sistem Pengurusan Yang Islami Dan Holistik Terhadap Kepuasan Pekerja Dalam Mendepani Realiti Serta Cabaran Masa Hadapan. In World Conference on Islamic Thought.
Abd Rahman R, Lyndon N, Awang A H. Pembentukan Budaya Organisasi Korporat Islam : Suatu Penelitian Kualitatif terhadap FPOPP Bank Islam Malaysia Berhad. Jurnal Sultan Alauddin Sulaiman Shah, 2: 52–66.
Abdullah A, Mohd Salleh M Z, Muhammad M Z. (2018). The Emergence of Islamic Banking in Malaysia: The Development, Challenges and Opportunities among Employees. International Journal of Accounting, Finance and Business, 3 (7): 39-47.
Abu Bakar M S, Wan Zakaria W F A, Salleh K. (2016). Faktor-faktor kelemahan pengurusan dan pentadbiran Islam di Malaysia serta langkah-langkah mengatasinya. Jurnal Ilmi, 6: 89–104.
Al-Qudsy S H. (2008). Budaya kerja cemerlang menurut perspektif Islam: Amalan perkhidmatan awam Malaysia. Jurnal Pengajian Melayu, 19: 187–207.
Ghozali M, Kamri N A. (2015). Keperibadian Islam dan profesionalisme dalam pekerjaan: satu analisis teoritis (Islamic Personality and Professionalism at Work : A Theoretical Analysis). Jurnal Syariah, 23 (2): 255–286.
Ismail S. (2009). Pembentukan organisasi cemerlang: Pandangan Islam dalam melantik pemimpin. Jurnal Usuluddin, 29 : 207–220.
Kamri N A. (2008). Kefahaman dan sambutan terhadap kod etika Islam: Pengalaman Tabung Haji. Jurnal Syariah, 16 (1): 145–162
Mansor F, and Tengku Kasim T S A. (2008). Pembangunan modal insan dari perspektif pengurusan Islam. Journal of Al-Tamaddun, 3 (1): 85–109
Mansor N, Luqman A. (2012). Strengthening Employee’ s Competency Through Organizational Learning: A Case of Malaysian Islamic Insurance Company. World Applied Sciences Journal, 18(7): 996–1005.
Mohamed H A, Ab Ghani A M, Basir S A. (2011). Pemantapan Sistem Pengurusan Islam Berkualiti Melalui Konsep Tawhidi, Budaya Itqaan dan Nilai Ihsan. In Word Congress on Islamic Systems, pp. 1-14.
Mohamed H A, Ab Ghani A M, Basir S A. (2015). Nilai-nilai sistem pengurusan kualiti Islam berasaskan al-Quran dan integrasi ilmu saintifik. Jurnal Syariah, 23 (1) : 25–52.
Mohamed Noh M M, Basir S A, Wan Husin W N. (2014). Strategi dan Faktor Mempengaruhi Perlaksanaan Etika Kerja Islam (EKI): Kajian Kes di JCorp. Global Journal Al-Thaqafah, 4 (1): 97–112.
Nik Hassan N M. (1994). Falsafah Pengurusan dalam Islam. In Seminar Pengurusan Abad ke 21 Peringkat Kebangsaan.
Norkefli J, Mokhtar A I, Aini Z. (2015). Pengurusan Rasulullah Dalam Pendidikan Di Macca Dan Pengaplikasiannya Dalam Dakwah Baginda. In Seminar Pengurusan Islam: Ke arah pemantapan ummah.
Raja Harun T W. Ab Rashid R, Hamed A B. (2015). Factors Influencing Products’ Knowledge of Islamic Banking Employees. Journal of Islamic Studies and Culture, 3 (1): 23–33.
Sarboini, S. (2016). Performance of Employees and Impact on Promotion of Position. Jurnal Ilmiah Peuradeun, 4(1), 103-114. doi:10.26811/peuradeun.v4i1.89
Sulaiman M, Abdul Sabian N A, Othman A K. (2014). The Understanding of Islamic Management Practices among Muslim Managers in Malaysia. Asian Social Science, 10 (1): 189–199.
Tengku Kasim T S, Mansor F. (2007). Keperluan motivasi dalam pengurusan kerja berkualiti dari perspektif pemikiran Islam. Jurnal Syariah, 25:103–124.
Tsai, K. (2014). A Journey to the Qualitative Wonderland: Lessons Learned for Novice Researchers. Jurnal Ilmiah Peuradeun, 2(3), 39-50.
Walidin, W. (2016). Informal Education as a Projected Improvement of the Professional Skills of Employees of Organizations. Jurnal Ilmiah Peuradeun, 4(3), 281-294. doi:10.26811/peuradeun.v4i3.103
YaPEIM, A. P. (2017). Pengurusan Islami: Menghayati prinsip dan nilai Qurani. Kuala Lumpur: Akademi Pengurusan YaPEIM.
Yusoff, M. Z. M., & Hamzah, A. (2015). Direction of Moral Education Teacher To Enrich Character Education. Jurnal Ilmiah Peuradeun, 3(1), 119-132.
Published
2019-09-30
How to Cite
ABDULLAH, Azwan et al. A Qualitative Approach towards the Understanding of Managerial Employees in Islamic Organizations. Jurnal Ilmiah Peuradeun, [S.l.], v. 7, n. 3, p. 589-600, sep. 2019. ISSN 2443-2067. Available at: <https://journal.scadindependent.org/index.php/jipeuradeun/article/view/465>. Date accessed: 22 apr. 2025. doi: https://doi.org/10.26811/peuradeun.v7i3.465.