Evaluation of the Implementation of Corporate Social Responsibility (CSR) Policies in Dumai City, Riau Province, Indonesia

  • Panca Setyo Prihatin Department of Government Sciences, Universitas Islam Riau, Pekanbaru, Indonesia
  • Rizky Setiawan Department of Government Sciences, Universitas Islam Riau, Pekanbaru, Indonesia
  • Made Devi Wedayanti Department Social Science and Political Science, Universitas Islam Riau, Pekanbaru, Indonesia

Abstract

CSR as a form of corporate activity always demands social responsibility from companies. However, considering that the various types of CSR policies that currently exist have not been able to be implemented optimally by corporations, CSR policies need to be evaluated for systematic improvement. This research aims to determine the challenges companies face and how CSR policies can meet the policy evaluation criteria in Dumai City. This research uses qualitative research methods that explore challenges and evaluate CSR policies. Data analysis was conducted through the Nvivo 12 Plus application, sourced from interviews with each actor in Dumai City. This research found that the challenges companies face in CSR policies include the lack of a clear framework, lack of transparency and accountability, and difficulty balancing economic considerations with long-term needs. Then the evaluation of CSR policies in Dumai City is dominated by indicators of adequacy (21,62%) and equity (21,62%), followed by effectiveness (18,92%), responsiveness (16,22%), efficiency (13,51%), and accuracy (8.11%) which require optimal evaluation so that unclear rules regarding CSR policies can be improved systematically and able to achieve the important goals expected in the public sector.

References

Afrino, R., Syahza, A., Suwondo., Heryanto, M. (2023). Analysis of Nuclear-Plasma Partnership Pattern for Sustainable Oil Palm Plantation in Riau Province, Indonesia. International Journal of Sustainable Development and Planning, 18(1), 91–98. https://doi.org/10.18280/ijsdp.180109.
Agency, D.C.C.S. (2023). Dumai Municipality in Figures. https://dumaikota.bps.go.id/publication/2023/02/28/42f69212efc474d0a2dc9f19/kota-dumai-dalam-angka-2023.html.
Agustina, E. (2019). the Role of Community Empowerment Carried Out By Village Government in the Regional Autonomy Era. UNIFIKASI : Jurnal Ilmu Hukum, 6(1), 34-39. https://doi.org/10.25134/unifikasi.v6i1.1483.
Ali, S.S., & Kaur, R. (2021). Effectiveness of Corporate Social Responsibility (CSR) in Implementation of Social Sustainability in Warehousing of Developing Countries: A Hybrid Approach. Journal of Cleaner Production, 324, 129154. https://doi.org/10.1016/j.jclepro.2021.129154.
Alidar, E., Maulana, M. A., Syah, Y., & Usman, B. (2023). Juridical provisions on government policies towards marginal economic actors in Indonesia in the perspective of Islamic Law. Samarah : Jurnal Hukum Keluarga Dan Hukum Islam, 7(1), 101. https://doi.org/10.22373/sjhk.v7i1.14621
Cyberswift.com. (2022). Corporate Social Responsibility (CSR): Challenges and Resolutions. https://www.cyberswift.com/blog/csr-challenges-and-resolutions/.
Dunn, W.N. (2018). Public Policy Analysis: An Integrated Approach (Sixth edit). New York: Taylor & Francis. https://accord.edu.so/course/material/public-policy-and-analysis-480/pdf_content.
Edwards-Jones, A. (2014). Qualitative data analysis with NVIVO. Journal of Education for Teaching: International Research and Pedagogy, 40(2), 193–195. https://doi.org/10.1080/02607476.2013.866724.
El-Said, O., Aziz, H., Mirzaei, M., & Smith, M. (2022). Mapping Corporate Social Responsibility Practices at the International Level: Systematic Review and Content Analysis Approach. Sustainability Accounting, Management and Policy Journal, 13(4), 803–825. https://doi.org/10.1108/SAMPJ-08-2021-0332.
Erbhasan, R.A., & Supratman, L.P. (2023). Tantangan Implementasi Corporate Social Responsibility Perusahaan Saat Pandemi Covid-19 Tahun 2020-2022. WACANA: Jurnal Ilmiah Ilmu Komunikasi, 22(1), 166–177. https://doi.org/10.32509/wacana.v22i1.3014.
Feng, Y., Zhu, Q., & Lai, K.H. (2017). Corporate Social Responsibility for Supply Chain Management: A Literature Review and Bibliometric Analysis. Journal of Cleaner Production, 158, 296–307. https://doi.org/10.1016/j.jclepro.2017.05.018.
Fordham, A.E., & Robinson, G.M. (2018). Mapping Meanings of Corporate Social Responsibility – an Australian Case Study. International Journal of Corporate Social Responsibility, 3(1), 1–20. https://doi.org/10.1186/s40991-018-0036-1.
Fordham, A.E., Robinson, G.M., & Van Leeuwen, J. (2018). Developing Community Based Models of Corporate Social Responsibility. Extractive Industries and Society, 5(1), 131–143. https://doi.org/10.1016/j.exis.2017.12.009.
Hankivsky, O., & Cormier, R. (2019). Intersectionality and Public Policy: Some Lessons from Existing Models. Political Research Quarterly, 64(1), 217–229. https://doi.org/10.1177/1065912910376385.
Hediger, W. (2018). The Corporate Social Responsibility of Hydropower Companies in Alpine Region-Theory and Policy Recommendations. Sustainability (Switzerland), 10(10), 1-20. https://doi.org/10.3390/su10103594.
Hidayat, A. S., Disemadi, H. S., Al-Fatih, S., Maggalatung, A. S., & Yunus, N. R. (2022). Legal obligations of corporate social responsibility as efforts to improve the image of Islamic banking in Indonesia. Samarah : Jurnal Hukum Keluarga Dan Hukum Islam, 6(2), 775. https://doi.org/10.22373/sjhk.v6i2.12455.
Kadir, M. Y. A., Rivaldi, A., Farsia, L., & Bantasyam, S. (2023). The legal vacuum on access to higher education for refugees in Indonesia: Islamic claim for Aceh responsibility. Samarah : Jurnal Hukum Keluarga Dan Hukum Islam, 7(1), 522. https://doi.org/10.22373/sjhk.v7i1.15454.
Komaruddin, K. (2020). Fairness in the distribution of land ownership in Indonesia based on Islamic law perspective. Ijtihad: Jurnal Wacana Hukum Islam Dan Kemanusiaan, 20(2), 211–234. https://doi.org/10.18326/ijtihad.v20i2.211-234.
Lapuente, V., & Van de Walle, S. (2020). The Effects of New Public Management on the Quality of Public Services. Governance, 33(3), 461–475. https://doi.org/10.1111/gove.12502.
Latapí Agudelo, M.A., Johannsdottir, L., & Davidsdottir, B. (2020). Drivers that Motivate Energy Companies to be Responsible. A Systematic Literature Review of Corporate Social Responsibility in the Energy Sector. Journal of Cleaner Production, 247, 119094. https://doi.org/10.1016/j.jclepro.2019.119094.
Liamputtong, P. (2020). Qualitative Research Methods (5th ed.). London: Oxford University Press. https://west-sydney-primo.hosted.exlibrisgroup.com/permalink/f/1vt0uuc/UWS-ALMA21273137440001571.
Madrah, M. Y., Badieah, B., Riansyah, A., Alamsyah, A. & Fatmawati, D. A. (2022). The Policy integration concept of the Mahram Relationship on Nurseling Study on Nurseling Practices in Semarang, Central Java-Indonesia. Al-Ihkam: Jurnal Hukum Dan Pranata Sosial, 17(2), 356–382. https://doi.org/10.19105/al-lhkam.v17i2.6316
Matala, A. (2022). Reviewing the Performance Of Local Governments In Managing Corporate Social Responsibility Program. AKADEMIK: Jurnal Mahasiswa Humanis, 2(2), 55–63. https://doi.org/10.37481/jmh.v2i2.469.
Moonti, R.M. (2019). Regional Autonomy in Realizing Good Governance. Substantive Justice: International Journal of Law, 2(1), 43–53. http://doi.org/10.33096/substantivejustice.v2i1.31.
Munda, G. (2019). Multi-criteria Evaluation in Public Economics and Policy. In New Perspectives in Multiple Criteria Decision Making: Innovative Applications and Case Studies. Springer International Publishing, 297-313. https://doi.org/10.1007/978-3-030-11482-4.
Munib, M., Patrajaya, R., Ihsan, R. N., & Amin, M. (2022). Conservation Environmental sustainability in the perspective of Islamic legal philosophy. Samarah : Jurnal Hukum Keluarga Dan Hukum Islam, 6(2), 556. https://doi.org/10.22373/sjhk.v6i2.12411.
Nave, A., & Ferreira, J. (2019). Corporate Social Responsibility Strategies: Past Research and Future Challenges. Corporate Social Responsibility and Environmental Management, 26(4), 885–901. https://doi.org/10.1002/csr.1729.
Nguyen, M., Bensemann, J., & Kelly, S. (2018). Corporate Social Responsibility (CSR) in Vietnam: A Conceptual Framework. International Journal of Corporate Social Responsibility, 3, 1-12. https://doi.org/10.1186/s40991-018-0032-5.
O'neill, M., Booth, S., & Lamb, J. (2018). Using NvivoTM for Literature Reviews: The Eight Step Pedagogy (N7+1). Qualitative Report, 23(13), 24–39. https://doi.org/10.46743/2160-3715/2018.3030.
Prabowo, H. (2019). Influence of Implementation of Development and Supervision Policy to the Effectiveness of Regional Autonomy in Indonesia. Jurnal Bina Praja, 11(1), 63–73. https://doi.org/10.21787/jbp.11.2019.63-73.
Prasetyo, N., Fadli, M., Tunggul, SN., & Safaat, M. (2021). The Politics of Indonesias Decentralization Law Based on Regional Competency. Brawijaya Law Journal, 8(2), 159–184. https://doi.org/10.21776/ub.blj.2021.008.02.01.
Putera, A., Sukotjo, E., Dharmawati, T., & Mokodompit, E.A. (2020). Model of Community Empowerment Based on Local Wisdom through Corporate Social Responsibility in North Konawe District. Asia Pacific Journal of Management and Education, 3(2), 1–10. https://doi.org/10.32535/apjme.v3i2.842.
Rahman, M. S. (2016). The Advantages and Disadvantages of Using Qualitative and Quantitative Approaches and Methods in Language "Testing and Assessment" Research: A Literature Review. Journal of Education and Learning, 6(1), 102. https://doi.org/10.5539/jel.v6n1p102.
Sabara, A. R. (2022). Regional Autonomy in the Political System and Authority in Indonesia. Diponegoro Law Review, 7(2), 296–311. https://doi.org/10.14710/dilrev.7.2.2022.296-311.
Saraswati, R., Ristyawati, A., & Basworo, R.S. (2020). Recent Developments and Changes in the Governance of Regional Legal Products in Indonesia: Supervision, Evaluation and Clarification Mechanisms. International Journal of Innovation, Creativity and Change, 12(7), 1–9.
Setiawan, A. (2021). The Impact of Mining Existence and Activities of Foreign and National Oil Companies in Dumai During the Reformation Period. IOP Conference Series: Earth and Environmental Science, 716(1), 1–9. https://doi.org/10.1088/1755-1315/716/1/012041.
Shayan, N. F., Mohabbati-Kalejahi, N., Alavi, S., & Zahed, M. A. (2022). Sustainable Development Goals (SDGs) as a Framework for Corporate Social Responsibility (CSR). Sustainability (Switzerland), 14(3), 1–27. https://doi.org/10.3390/su14031222.
Sheehy, B., & Farneti, F. (2021). Corporate Social Responsibility, Sustainability, Sustainable Development and Corporate Sustainability: What is the Difference, and does it Matter? Sustainability (Switzerland), 13(11), 1-17. https://doi.org/10.3390/su13115965.
Sipayung, B., & Cristian, R. D. (2022). the Influence of the Implementation of Regional Autonomy on Regional Financial Management of East Kalimantan Province. Citizen : Jurnal Ilmiah Multidisiplin Indonesia, 2(3), 356–368. https://doi.org/10.53866/jimi.v2i3.92.
Soetrisno, A. (2021). Corporate Social Responsibility (CSR) Efficiency Approach with the Establishment of a State Institution Managing Funding and CSR Programs. Global Legal Review, 1(1), 68-87. https://doi.org/10.19166/glr.v1i1.2809.
Taufiqurokhman, Sulastri, E., & Hafiid, H. (2020). Indonesian Government's Policy on Environmental Law in the Era of Regional Autonomy. Systematic Reviews in Pharmacy, 11(12), 1203–1209. https://www.embase.com/search/results?subaction=viewrecord&id=L2010626020&from=export%0Ahttp://dx.doi.org/10.31838/srp.2020.12.176.
Valle-Cruz, D. (2020). Assessing the Public Policy-Cycle Framework in the Age of Artificial Intelligence: From Agenda-Setting to Policy Evaluation. Government Information Quarterly, 37(4), 101509. https://doi.org/10.1016/j.giq.2020.101509.
Woods, M., Paulus, T., Atkins, D.P., & Macklin, R. (2015). Advancing Qualitative Research Using Qualitative Data Analysis Software (QDAS)? Reviewing Potential Versus Practice in Published Studies using ATLAS.ti and NVivo, 1994–2013. Social Science Computer Review, 34(5), 597–617. https://doi.org/10.1177/0894439315596311.
Yu, F., Shi, Y., & Wang, T. (2020). R&D Investment and Chinese Manufacturing SMEs' Corporate Social Responsibility: The Moderating Role of Regional Innovative Milieu. Journal of Cleaner Production, 258, 120840. https://doi.org/10.1016/j.jclepro.2020.120840.
Yuslaini, N., Suwaryo, U., Deliarnoor, N. A., & Sri Kartini, D. (2023). Palm Oil Industry and Investment Development in Dumai City, Indonesia: A Focus on Local Economy Development and Sustainability. Cogent Social Sciences, 9(1). https://doi.org/10.1080/23311886.2023.2235780.
Zainal, Z., & Zeriand, D. (2022). Good Governance in Corporate Social Responsibility (C.S.R.) Program at Siak Regency. Jurnal Ilmiah Peuradeun, 10(3), 763-782. https://doi.org/10.26811/peuradeun.v10i3.706.
Zaman, R., Jain, T., Samara, G., & Jamali, D. (2022). Corporate Governance Meets Corporate Social Responsibility: Mapping the Interface. Business and Society, 61(3), 690–752. https://doi.org/10.1177/0007650320973415.
Zanabazar, A., & Battuya, B. (2019). Current Status of Social Responsibility For Mongolian Mining Companies. Jurnal Ilmiah Peuradeun, 7(2), 245-256. https://doi.org/10.26811/peuradeun.v7i2.409.
Zeimers, G., Lefebvre, A., Winand, M., Anagnostopoulos, C., Zintz, T., & Willem, A. (2021). Organisational factors for corporate social responsibility implementation in sport federations: a qualitative comparative analysis. European Sport Management Quarterly, 21(2), 173–193. https://doi.org/10.1080/16184742.2020.1731838.
Published
2024-01-30
How to Cite
PRIHATIN, Panca Setyo; SETIAWAN, Rizky; WEDAYANTI, Made Devi. Evaluation of the Implementation of Corporate Social Responsibility (CSR) Policies in Dumai City, Riau Province, Indonesia. Jurnal Ilmiah Peuradeun, [S.l.], v. 12, n. 1, p. 273-292, jan. 2024. ISSN 2443-2067. Available at: <https://journal.scadindependent.org/index.php/jipeuradeun/article/view/972>. Date accessed: 24 june 2024. doi: https://doi.org/10.26811/peuradeun.v12i1.972.