Maximizing Internal Sharia Resources: Innovation and Collaboration Strategies for Enhancing Bank Syariah Indonesia’s Business Performance
DOI:
https://doi.org/10.26811/peuradeun.v13i2.2081Keywords:
Shariah Internal Resources, Innovation Strategy, Collaboration Strategy, Business Performance, Sharia BankingAbstract
Despite operating in a country with the world’s largest Muslim population, sharia banks in Indonesia face significant challenges in enhancing their business performance. Various perspectives highlight the critical role of internal resources in maximizing business performance. This study aims to analyze the impact of internal resources on the business performance of sharia banks in Indonesia, with innovation and collaboration strategies as mediating factors. The research was conducted at Indonesia’s largest sharia bank, employing a mixed-method approach that integrates qualitative and quantitative methodologies. Data from 462 participants were analyzed using structural equation modeling with the partial least squares method. The findings conceptualize sharia internal resources as a four-dimensional construct comprising operational, spiritual, infrastructural, and organizational capital. The results also confirm that sharia internal resources positively and significantly impact business performance, innovation strategy, and collaboration strategy. Furthermore, innovation and collaboration strategies significantly mediate this relationship, underscoring their strategic role in enhancing sharia banking performance. These findings expand the perspective on internal resources and their role in business performance, addressing a gap in the sharia banking literature.
References
Abasimel, N. A. (2023). Islamic Banking and Economics: Concepts and Instruments, Features, Advantages, Differences from Conventional Banks, and Contributions to Economic Growth. Journal of the Knowledge Economy, 14(2), 1923–1950. https://doi.org/10.1007/s13132-022-00940-z.
Alam, N., Gupta, L., & Shanmugam, B. (2017). Prohibition of Riba and Gharar in Islamic Banking. In Islamic Finance (pp. 35–53). Springer International Publishing. https://doi.org/10.1007/978-3-319-66559-7_3.
Al-Ansaari, Y., Bederr, H., & Chen, C. (2015). Strategic Orientation and Business Performance: An Empirical Study in the UAE Context. Management Decision, 53(10), 2287–2302. https://doi.org/10.1108/MD-01-2015-0034.
Ali, B., Hanapi, A., Salam, A. J., Syauqi, S., & Filzah, N. (2024). The Preemptive Approach of Ulama in Aceh to Eradicating Corruption. El-Mashlahah, 14(2), 361–380. https://doi.org/10.23971/el-mashlahah.v14i2.8885.
AlQershi, N. (2021). Strategic Thinking, Strategic Planning, Strategic Innovation and the Performance of SMEs: The Mediating Role of Human Capital. Management Science Letters, 11, 1003–1012. https://doi.org/10.5267/j.msl.2020.9.042.
AlQershi, N., Mokhtar, S. S. M., & Abas, Z. (2021). The Relationship between Strategic Innovations, Human Capital, and Performance: An Empirical Investigation. Sustainable Futures, 3, 1–8. https://doi.org/10.1016/j.sftr.2021.100056.
Amaroh, S., Prasetyoningrum, A. K., & Husain, H. (2024). Women and Investment Decision in Sharia Instruments: Moderating Effect of Financial Spirituality Orientation. Jurnal Ilmiah Peuradeun, 12(2), 877–897. https://doi.org/10.26811/peuradeun.v12i2.1332.
Anggareni, E., Nurmalia, G., & Kumedi Ja’far, A. (2024). Utilizing the Banking System For Digital Waqf Behavioral Approach of Millennial Muslims. El-Usrah, 7(1), 390–405. https://doi.org/10.22373/ujhk.v7i1.22562.
Banchuen, P., Sadler, I., & Shee, H. (2017). Supply Chain Collaboration Aligns Order-Winning Strategy with Business Outcomes. IIMB Management Review, 29(2), 109–121. https://doi.org/10.1016/j.iimb.2017.05.001.
Bank Syariah Indonesia. (2024). Kinerja Impresif BSI Hasil Konsistensi Transformasi. BSI. https://www.bankbsi.co.id/news.
Bank Syariah Indonesia. (2024). Perjalanan 3 Tahun BSI, dari Merger Tiga Bank Syariah Menuju Pasar Global. BSI. https://www.bankbsi.co.id/news
Barney, J. (1991). Firm Resources and Sustained Competitive Advantage. Journal of Management, 17(1), 99–120. https://doi.org/10.1177/014920639101700108.
Beninger, S., Ajjan, H., Mostafa, R. B., & Crittenden, V. L. (2016). A Road to Empowerment: Social Media use by Women Entrepreneurs in Egypt. International Journal of Entrepreneurship and Small Business, 27(2/3), 308–332. https://doi.org/10.1504/IJESB.2016.073987.
Brunswicker, S., & Vanhaverbeke, W. (2015). Open Innovation in Small and Medium-Sized Enterprises (SMEs): External Knowledge Sourcing Strategies and Internal Organizational Facilitators. Journal of Small Business Management, 53(4), 1241–1263. https://doi.org/10.1111/jsbm.12120.
Cao, M., & Zhang, Q. (2011). Supply Chain Collaboration: Impact on Collaborative Advantage and Firm Performance. Journal of Operations Management, 29(3), 163–180. https://doi.org/10.1016/j.jom.2010.12.008.
Chabbouh, H., & Boujelbene, Y. (2020). Open Innovation in SMEs: The Mediating Role between Human Capital and Firm Performance. Journal of High Technology Management Research, 31(2), 1–21. https://doi.org/10.1016/j.hitech.2020.100391.
Chahal, H., & Bakshi, P. (2016). Measurement of Intellectual Capital in the Indian Banking Sector. Vikalpa: The Journal for Decision Makers, 41(1), 61–73. https://doi.org/10.1177/0256090916629253.
Chang, K.-P., & Graham, G. (2012). E-Business Strategy in Supply Chain Collaboration: An Empirical Study of B2B E-Commerce Project in Taiwan. International Journal of Electronic Business Management, 10(2), 101–112. https://api.semanticscholar.org/CorpusID:16482072.
CNN Indonesia. (2021, February 16). Ekonom Ungkap Tantangan BSI Usai Merger. CNN Indonesia. https://www.cnnindonesia.com.
Dahlan, A., Mawardi, & Mahfudz, S. (2023). The Crucial History of Sharia Banking Law Development in Indonesia. Al-Manahij: Jurnal Kajian Hukum Islam, 17(1), 27–40. https://doi.org/10.24090/mnh.v17i1.7191.
Düşmezkalender, E., Secilmis, C., & Yilmaz, V. (2021). The Effect of Islamic Work Ethic on Person-Organization Fit and Workplace Deviance in Hotels. International Journal of Islamic and Middle Eastern Finance and Management, 14(1), 164–182. https://doi.org/10.1108/IMEFM-05-2019-0198.
Elvia, E. E., Mujib, A., Nor, A., & Akbar, M. I. (2023). Basyarnas as a Place for Dispute Resolution of Musyarakah Financing in Sharia Banking in the Disruption Era. El-Mashlahah, 13(1), 39–56. https://doi.org/10.23971/el-mashlahah.v13i1.5345.
Faizi, F. (2024). How are Islamic Banking Products Developed? Evidence from Emerging Country. Cogent Economics & Finance, 12(1), 1–21. https://doi.org/10.1080/23322039.2024.2378961.
Ghozali, I., & Latan, H. (2015). Partial Least Squares: Konsep, Teknik dan Aplikasi Menggunakan SmartPLS 3.0 (2nd ed.). Badan Penerbit Universitas Diponegoro.
Hair, J. F., Page, M., & Brunsveld, N. (2020). Essentials of Business Research Methods (4th ed.). Routledge.
Hasanudin, Kamsi, & Anshori, A. Y. (2024). The Contestation of Legal Foundations in the Resolution of Islamic Economic Disputes in Religious Courts. Al-Manahij: Jurnal Kajian Hukum Islam, 18(2), 271–288. https://doi.org/10.24090/mnh.v18i2.11934.
Hayati, H., Tabrani, ZA., Syahril, S., Idris, S., & Murziqin, R. (2020). Construction of Islamic Education in the Education System in Indonesia. In Emerging Perspectives and Trends in Innovative Technology for Quality Education 4.0 (pp. 191–195). Routledge. https://doi.org/10.1201/9780429289989-56
Hidayatullah, M. S., & Fadillah, R. (2022). Economic and Legal Dimensions of Collateral Existence in Modern Mudhārabah Contracts: Understanding the Relationship between Risk Management, National Law, and Contemporary Fiqh. Al-Manahij: Jurnal Kajian Hukum Islam, 16(2), 223–238. https://doi.org/10.24090/mnh.v16i2.6860.
Hunt, S. D. (2012). The Evolution of Resource‐Advantage Theory. Journal of Historical Research in Marketing, 4(1), 7–29. https://doi.org/10.1108/17557501211195046.
Hunt, S. D., & Morgan, R. M. (1995). The Comparative Advantage Theory of Competition. Journal of Marketing, 59(2), 1–15. https://doi.org/10.1177/002224299505900201.
Hunt, S. D., & Morgan, R. M. (1996). The Resource-Advantage Theory of Competition: Dynamics, Path Dependencies, and Evolutionary Dimensions. Journal of Marketing, 60(4), 107–114. https://doi.org/10.1177/002224299606000410.
Hussein, A. S., Rosita, N. H., & Ayuni, R. F. (2019). Knowledge Management Orientation Behaviour and Innovation: A Lesson from Indonesia Creative Economy Sector. International Journal of Sociotechnology and Knowledge Development, 11(1), 17–28. https://doi.org/10.4018/IJSKD.2019010102.
Hussein, A. S., Sumiati, S., Hapsari, R., & Abu Bakar, J. (2023). Bank 4.0 Experiential Quality and Customer Loyalty: A Serial Mediating Role of Customer Trust and Engagement. TQM Journal, 35(7), 1706–1721. https://doi.org/10.1108/TQM-11-2021-0344.
Hutahayan, B. (2020). The Mediating Role of Human Capital and Management Accounting Information System in the Relationship between Innovation Strategy and Internal Process Performance and the Impact on Corporate Financial Performance. Benchmarking: An International Journal, 27(4), 1289–1318. https://doi.org/10.1108/BIJ-02-2018-0034.
Ilyas, R. (2021). Peran Dewan Pengawas Syariah dalam Perbankan Syariah. JPS (Jurnal Perbankan Syariah), 2(1), 42–53. https://doi.org/10.46367/jps.v2i1.295.
Kementerian Dalam Negeri. (2024). E-Database. Satu Data Pemerintahan Dalam Negeri. https://e-database.kemendagri.go.id.
Khémiri, W., Chafai, A., Attia, E. F., Tobar, R., & Farid Fouad, H. (2024). Trade-off between Financial Inclusion and Islamic Bank Stability in Five GCC Countries: The Moderating Effect of CSR. Cogent Business & Management, 11(1), 1–30. https://doi.org/10.1080/23311975.2023.2300524.
Maulana, M., Jihad, A. A., Fildzia, A. S., Ramly, A., & Shabarullah. (2024). Islamic Banking Services for Communities and Families in Aceh Province Post Closure of Conventional Banks: A Comprehensive Review. El-Usrah, 7(2), 903–922. https://doi.org/10.22373/ujhk.v7i2.26312.
Mehdikhani, R., & Valmohammadi, C. (2019). Strategic Collaboration and Sustainable Supply Chain Management: The Mediating Role of Internal and External Knowledge Sharing. Journal of Enterprise Information Management, 32(5), 778–806. https://doi.org/10.1108/JEIM-07-2018-0166.
Mustofa, I., Setiawan, W., Maliki, I. A., & Chamdan, U. (2024). The Authority of Texts in the Dynamics of Ijtihad on Fiqh Mu’āmalah Among Santri in Indonesia. El-Mashlahah, 14(2), 381–408. https://doi.org/10.23971/el-mashlahah.v14i2.8074.
Naisabur, N., Putra, H. M., Ahyani, H., Novita, D., & Kurniati, P. (2024). The Prohibition of Social E-Commerce on TikTok Shop: A Fiqh Examination Based on Sharia Compliance and Economic Justice. Al-Manahij: Jurnal Kajian Hukum Islam, 18(1), 59–78. https://doi.org/10.24090/mnh.v18i1.9674.
Olan, F., Jayawickrama, U., Arakpogun, E. O., Suklan, J., & Liu, S. (2024). Fake News on Social Media: The Impact on Society. Information Systems Frontiers, 26(2), 443–458. https://doi.org/10.1007/s10796-022-10242-z.
Otoritas Jasa Keuangan. (n.d). Prinsip dan Konsep Dasar Perbankan Syariah. OJK. Retrieved January 27, 2025, from https://ojk.go.id/id/kanal/syariah/tentang-syariah/Pages/Prinsip-dan-Konsep-PB-Syariah.aspx.
Otoritas Jasa Keuangan. (n.d). Statistik Perbankan Syariah. OJK. Retrieved January 27, 2025, from https://www.ojk.go.id/id/kanal/syariah/data-dan-statistik/statistik-perbankan-syariah/Default.aspx.
Pamungkas, P., Pratiwi, D. I., & Bakkar, Y. (2023). The Merger of Islamic Banks and their Impact on the Stability of the Country’s Economy. Sebelas Maret Business Review, 7(2), 57–65. https://doi.org/10.20961/smbr.v7i2.55845.
Pitriani, Witro, D., Nurjaman, M. I., Hibaturohman, I., & Sidqi, I. (2024). Re-Reading Al-Uqud Al-Murakkabah: Types and Models of Hybrid Contracts Concept in Fatwa DSN-MUI. Khazanah Hukum, 6(2), 172–188. https://doi.org/10.15575/kh.v6i2.34717.
Prabandari, S. P. (2021). The Description of the Impact of the Covid-19 Pandemic on MSME: Some Fall, Some Prevail. AFEBI Economic and Finance Review, 6(2), 143–156. https://doi.org/doi.org/10.47312/aefr.v6i2.677.
Prajogo, D., Mena, C., & Chowdhury, M. (2021). The Role of Strategic Collaborations and Relational Capital in Enhancing Product Performance – A Moderated-Mediated Model. International Journal of Operations and Production Management, 41(3), 206–226. https://doi.org/10.1108/IJOPM-05-2020-0256.
Prieto, V. C., & de Carvalho, M. M. (2018). Can Internal Strategic Alignment Influence Performance? An Empirical Research Applying Structural Equation Modelling. Academia Revista Latinoamericana de Administración, 31(3), 585–604. https://doi.org/10.1108/ARLA-09-2016-0235.
Puspaningrum, A. (2020). Social Media Marketing and Brand Loyalty: The Role of Brand Trust. The Journal of Asian Finance, Economics and Business, 7(12), 951–958. https://doi.org/10.13106/jafeb.2020.vol7.no12.951.
Rambe, P. A., Maksum, A., Erlina, & Zulkarnain. (2021). Pengaruh Modal Manusia terhadap Kinerja Bisnis di Masa Pandemi Covid-19. 5(1), 91–104. https://doi.org/10.46880/jsika.v5i1.80.
Sari, N. (2018). Service Quality, Company Image, Trust and Its Influence on Customers’ Satisfaction and Loyalty at Bank Sharia Mandiri (BSM) Meulaboh Branch Office. Jurnal Ilmiah Peuradeun, 6(2), 235–251. https://doi.org/10.26811/peuradeun.v6i2.221.
Schreieck, M., Huang, Y., Kupfer, A., & Krcmar, H. (2024). The Effect of Digital Platform Strategies on Firm Value in the Banking Industry. Journal of Management Information Systems, 41(2), 394–421. https://doi.org/10.1080/07421222.2024.2340825.
Shibani, O., & De Fuentes, C. (2017). Differences and Similaritites between Corporate Governance Principles in Islamic Banks and Conventional Banks. Research in International Business and Finance, 42, 1005–1010. https://doi.org/10.1016/j.ribaf.2017.07.036.
Slovin, M. J. (1960). Sampling. Simon and Schuster.
Sudarsono, H., Kholid, M. N., Trisanty, A., & Maisaroh, M. (2022). The Intention of Muslim Customers to Adopt Mobile Banking: The Case of Islamic Banks in Indonesia. Cogent Business & Management, 9(1), 1–17. https://doi.org/10.1080/23311975.2022.2154102.
Sumarsono, A. P. (2021, January 31). Selamat Datang Bank Syariah Indonesia: Peluang dan Tantangan Merger Bank Syariah. Kumparan. https://kumparan.com/anggit-pragusto-sumarsono/selamat-datang-bank-syariah-indonesia-peluang-dan-tantangan-merger-bank-syariah-1v5IIEOxbPJ.
Tabrani, ZA., Idris, S., Yusoff, M. Z. M., Siswanto, R., & Murziqin, R. (2023). Strategy on Boarding School Development: Between Trend and Performance Analysis. Multidisciplinary Reviews, 6(2), 2023013. https://doi.org/10.31893/multirev.2023013.
Thaib, I., Puspaningrum, A., Hussein, A. S., & Prabandari, S. P. (2024). Islamic Banking Performance and Internal Sharia Capital Collaboration. Revista de Gestão Social e Ambiental, 18(1), 1–15. https://doi.org/10.24857/rgsa.v18n1-120.
Tipu, S. A. A. (2014). Employees’ Involvement in Developing service Product Innovations in Islamic Banks. International Journal of Commerce and Management, 24(1), 85–108. https://doi.org/10.1108/IJCoMA-09-2013-0095.
Trung, N. N. (2025). Ensuring Labor Rights in the Age of AI: Strengthening Corporate Social Responsibility and Human Security in Vietnam. Khazanah Hukum, 7(1), 17–45. https://doi.org/10.15575/kh.v7i1.44211.
Utomo, A. P., Subagja, G., Kushartanto, I., & Zulkarnain, A. I. (2014). Dua Dekade Ekonomi Syariah: Menuju Kiblat Ekonomi Islam. Gres! Publishing.
Varadarajan, R. (2023). Resource Advantage Theory, Resource Based Theory, and Theory of Multimarket Competition: Does Multimarket Rivalry Restrain Firms from Leveraging Resource Advantages? Journal of Business Research, 160. https://doi.org/10.1016/j.jbusres.2023.113713.
Voordt, T. van der, & Jensen, P. A. (2023). The Impact of Healthy Workplaces on Employee Satisfaction, Productivity and Costs. Journal of Corporate Real Estate, 25(1), 29–49. https://doi.org/10.1108/JCRE-03-2021-0012.
Yusuf, M. Y., Jalilah, J., & Kesuma, T. M. (2022). Sharia Marketing Strategy of Micro, Small, and Medium Enterprises Products in Aceh: A Case of Minyeuk Pret. Jurnal Ilmiah Peuradeun, 10(2), 433–448. https://doi.org/10.26811/peuradeun.v10i2.653.
Zafar, M. B., & Jafar, A. (2024). Human Capital and Islamic Banking: a Systematic Literature Review. Journal of Islamic Accounting and Business Research, 15(5), 1–20. https://doi.org/10.1108/JIABR-11-2023-0376.
Zehir, C., Yıldız, H., Köle, M., & Başar, D. (2016). Superior Organizational Performance through SHRM Implications, Mediating Effect of Management Capability: An Implementation on Islamic Banking. Procedia - Social and Behavioral Sciences, 235, 807–816. https://doi.org/10.1016/j.sbspro.2016.11.089.
Zulkifli, Z., Purwati, A. A., Renaldo, N., Hamzah, Z., & Hamzah, M. L. (2023). Employee Performance of Sharia Bank in Indonesia: The Mediation of Organizational Innovation and Knowledge Sharing. Cogent Business & Management, 10(3), 1–25. https://doi.org/10.1080/23311975.2023.2273609.
Published
Issue
Section
License
Copyright (c) 2025 Irwan Thaib, Astrid Puspaningrum, Ananda Sabil Hussein, Sri Palupi Prabandari, Ahmad Baariq Thaib (Author)

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms: (1) Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International License (CC-BY-SA) that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal; (2) Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal; (3) Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website), as it can lead to productive exchanges, as well greater citation of published work (See The Effect of Open Access).














