An Analysis of Work Stress and Family-Conflict Work on Organizational Commitment and Turnover Intention: A Case Study on Employee of PT. Apparel One Indonesia
Abstract
This study departs from findings that show that the turnover rate of employees at PT. Apparel One Indonesia in 2018 is 3.715% which exceeds the threshold set by the company by 2% each year, and the findings that the variables that explain the phenomenon of turnover intention are still different which then leads to the formulation of the problem regarding "how to reduce turnover". Based on these problems, this study developed a research model that was empirically tested to re-explain the variables that could affect turnover intention by using data obtained from interviews using a questionnaire to PT. Apparel One Indonesia's employees. The test was conducted using the Structural Equation Modeling (SEM) approach. The test results showed that work stress and family conflict had a significant adverse effect on organizational commitment. This study also shows that work stress and work-family conflict had a significant positive effect on turnover intention. In contrast, organizational commitment had a significant negative effect on turnover intention.
References
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Fadli, F., Prestwich, A., & Sykes-Muskett, B. (2018). Assessing Mediating Effect of Motivation Types on Competition Intervention For Physically Inactive Adults. Jurnal Ilmiah Peuradeun, 6(1), 1-16. https://doi.org/10.26811/peuradeun.v6i1.156
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Hakim, F. (2016), Analisa Faktor-Faktor yang Mempengaruhi Turnover Intention dan Kinerja Karyawan Outsourcing, Dinamika UMT, 1 (2), 66-83.
Hartono, B., & Roy, S. (2018), Pengaruh Komitmen Organisasional terhadap Kepuasan Kerja Karyawan Paparons Pizza City of Tommorow, AGORA Jurnal, 1 (1), 1-8.
Hatmawan, AA. (2015), Pengaruh Konflik Kerja, Beban Kerja serta Lingkungan Kerja terhadap Stres Pegawai PT. PLN (persero) Area Madiun Rayon Magetan, ASSETS: Jurnal Akuntansi dan Pendidikan, 4 (1), 91-98.
Irvianti, LSD., & Renno, EV. (2015), Analisis Pengaruh Stres Kerja, Beban Kerja dan Lingkungan Kerja terhadap Turnover Intention Karyawan pada PT XL Axiata Tbk Jakarta, Binus Business Review, 6 (1), 117-126.
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Luthans, F. (2006), Perilaku Organisasi, Penerbit Andi Offset, Jakarta.
Manurung, MT., & Intan, R. (2012), Analisis Pengaruh Stres Kerja dan Kepuasan Kerja terhadap Turnover Intention Karyawan (Studi Pada STIKES Widya Husada Semarang), Diponegoro Journal of Management, 1 (2), 145-157.
Mathis, RL., & Jackson, JH. (2001), Human Resource Management: Manajemen Sumber Daya Manusia, Salemba Empat, Jakarta.
Mobley WH., Griffeth RW., Hand, HH., & Meglino. BM. (1979), Review and Conceptual Analysis of Employee Turnover Process, Psychological Bulletin.
Muchsin, M., & Hambali, H. (2019). The Development of A School-Based Conflict Management Model in Aceh Besar Junior High School. Jurnal Ilmiah Peuradeun, 7(3), 495-510. https://doi.org/10.26811/peuradeun.v7i2.191
Mueller, JDK. (2003), Turnover Process in a Temporal Context: It is About time, online (www.emeraldinsight.com).
Nafiudin., & Nana, U. (2017), Analisis Faktor-Faktor yang Mempengaruhi Turnover Intention Karyawan Generasi Y Di Provinsi Banten, Jurnal Sains Manajemen, 3 (2), 69-91.
Nahusona, HCF., Mudji, R., & Susilo, TR. (2004), Analisis Faktor-faktor yang Berpengaruh Terhadap Keinginan Karyawan untuk Pindah: Studi Kasus pada PT. Bank Papua, Jurnal Studi Manajemen dan Organisasi, 1 (2), 63 - 82.
Nasution, MI. (2017), Pengaruh Stress Kerja, Kepuasan Kerja dan Komitmen Organisasi terhadap Turnover Intention Medical Representaive, MIX: Jurnal Ilmiah Manajemen, 7 (3), 407-428.
Nazenin, S., & Palupingingdyah. (2014), Peran Stres Kerja dan Kepuasan Kerja untuk Mengurangi Turnover Intention, Jurnal Dinamika Manajemen, 5 (2), 220-227.
Pasewark, WR., & Strawser, JR. (1996), The Determinants and Outcomes Associated with Job Insecurity an A Professional Accounting Environment, Behavioral Research in Accounting, 8, 91 - 113.
Pontoh, FM. (2014), Pengaruh Kompensasi dan Beban Kerja terhadap Kepuasan Kerja dan Dampaknya Pada Kinerja Pegawai Pada Badan Perencanaan Pembangunan Daerah Propinsi Sulawesi Tengah, e-Jurnal Katalogis, 2 (1), 101-113.
Pradana, A., & Imam, S. (2015), Work Overload and Turnover Intention of Junior Auditors in Bigger Jakarta, Indonesia, MPRA: Munich Personal RePEc Archive, 68127.
Robbins, SP. (2006), Perilaku Organisasi, PT Indeks : Kelompok Gramedia, Jakarta.
Rumawas, W. (2015), Pengaruh Beban Kerja dan Kepuasan Kerja terhadap Keinginan Keluar Karyawan (Studi pada Karyawan PT Telkom Manado), Jurnal Logos Spectrum, 10 (3), 253-258.
Sanjoko, DC., & Rini, N. (2012), Analisis Pengaruh Stres Kerja dan Lingkungan Kerja Non Fisik terhadap Kepuasan Kerja dan Dampaknya terhadap Turnover Intention Karyawan, Diponegoro Journal of Management, 4 (2), 1-14.
Shaw, JD., Delivery, JE., Jenkins, GD., and Gupta, N. (1998), An Organization-Level Analysis of Voluntary and Involuntary Turnover, Academy of Management Journal, 41 (5), 511-525.
Tambengi, KFS., Christoffel, K., & Farlane SR. (2016), Pengaruh Kompensasi, Beban Kerja, dan Pengembangan Karir terhadap Kepuasan Kerja Karyawan pada PT. Telekomunikasi Indonesia Tbk. Witel Sulut, Jurnal EMBA, 4 (4), 1088-1097.
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Tarwaka (2011), Ergonomi Industri, PT. Harapan Press, Solo.
Tett, RP., & John PM. (1993), Job Satisfaction, Organizational Commitment, Turnover Intention, and Turnover: Path Analyses Based on Meta-Analytic Findings, Personnel Psychology, 6, 259-293.
Utomo, TWW. (2008), Analisis Beban Kerja dalam Rangka Analisis Kebutuhan Pegawai, Tenggarong. http://www.slideshare.net/triwidodowutomo/analisis-beban-kerja.
Walidin, W. (2016). Informal Education as a Projected Improvement of the Professional Skills of Employees of Organizations. Jurnal Ilmiah Peuradeun, 4(3), 281-294. https://doi.org/10.26811/peuradeun.v4i3.103
Wahyuni, AS., Yulvi, Z., & Ruslin, A. (2014), Analisis Faktor-Faktor yang Mempengaruhi Turnover Intention (Keinginan Berpindah) Karyawan pada Perusahaan Jasa Konstruksi, Jurnal Rekayasa Sipil, 8 (2), 89-95.
Woods, RH., & James FM. (1989), R for Turnover: Retention Program that Work, Cornell Hotel and Restaurant Administration Quarterly, May, 78-90.
Wulansari, YA., Teman, K., & Marliana, J. (2017), Pengaruh Keadilan Prosedural dan Stres Kerja terhadap Turnover Intention dengan Komitmen Organisasional sebagai Variabel Mediasi pada PT.PJB Services, Jurnal Ilmiah Mahasiswa Manajemen (JUMMA), 6 (2), 112-124.
Yo, Putu Melati Purbaningrat., & Ida Bagus Ketut Surya. (2015), Pengaruh Beban Kerja terhadap Kepuasan Kerja dengan Stress Kerja sebagai Variabel Pemediasi, e-Jurnal Manajemen Unud, 4 (5), 1149-1165.
Zaki, H., & Marzolina (2016), Pengaruh Beban Kerja dan Kompensasi terhadap Kepuasan Kerja dan Turnover Intention Karyawan, Jurnal Akuntansi dan Ekonomika, 8 (1), 108-117.
Zaki, H., & Marzolina. (2018), Pengaruh Beban Kerja dan Kompensasi terhadap Turnover Intention Melalui Kepuasan Kerja pada Karyawan PT Adira Quantum Multifinance Cabang Pekanbaru, Jurnal Tepak Manajemen Bisnis, 8 (3).
Zeffane, R. (1994), Understanding Employee Turnover: The Need for a Contingency Approach, International Journal of Manpower, 15(9), 1-14.
Alamsyah, AP., & Intan, K. (2016), Pengaruh Stres Kerja, Kepuasan Kerja, dan Kepuasan Atas Gaji terhadap Turnover Intention Karyawan (PT Adira Semesta Industry Cabang II Sumedang), Jurnal J-Ensitec, 3 (1), 14-20.
Andini, R. (2006), Analisis Pengaruh Kepuasan Gaji, Kepuasan Kerja, Komitmen Organisasional terhadap Turnover Intention: Studi Kasus Pada Rumah Sakit Roemani Muhammadiyah Semarang, Magister Management, Universitas Diponegoro Semarang.
Basri, Y. M. (2012). Hubungan Antara Keadilan Prosedural, Job Stress, Komitmen Organisasi dan Keinginan Berpindah (Study pada Tenaga Akuntansi di Provinsi Riau dan Kabupaten Bengkalis). Jurnal Akuntansi (Media Riset Akuntansi & Keuangan), 1(1), 23-37.
Chalim, AS. (2018). Effect of Job-Insecurity, Organizational Commitment, Job Satisfaction on Turnover Intention: A Case Study Of Newcomer Lecturers At Private Islamic Universities In East Java Province, Indonesia, Jurnal Ilmiah Peuradeun: The International Journal of Social Sciences, 6(2), 199-214.
Dhania, DR. (2010), Pengaruh Stress Kerja, Beban Kerja terhadap Kepuasan Karyawan, Jurnal Psikologi Universitas Maria Kudus, 1 (1), 15-23.
Fadli, F., Prestwich, A., & Sykes-Muskett, B. (2018). Assessing Mediating Effect of Motivation Types on Competition Intervention For Physically Inactive Adults. Jurnal Ilmiah Peuradeun, 6(1), 1-16. https://doi.org/10.26811/peuradeun.v6i1.156
Ferdinand, A. (2006), Metode Penelitian Manajemen, Badan Penerbit Universitas Diponegoro, Semarang.
Firdaus, A. (2017), Faktor-Faktor yang Mempengaruhi Turnover Intention (Studi pada Karyawan Perusahaan Jasa Multi Finance di Kota Jambi), Ekonomis: Jurnal of Economics and Business, 1 (1), 1- 9.
Hakim, F. (2016), Analisa Faktor-Faktor yang Mempengaruhi Turnover Intention dan Kinerja Karyawan Outsourcing, Dinamika UMT, 1 (2), 66-83.
Hartono, B., & Roy, S. (2018), Pengaruh Komitmen Organisasional terhadap Kepuasan Kerja Karyawan Paparons Pizza City of Tommorow, AGORA Jurnal, 1 (1), 1-8.
Hatmawan, AA. (2015), Pengaruh Konflik Kerja, Beban Kerja serta Lingkungan Kerja terhadap Stres Pegawai PT. PLN (persero) Area Madiun Rayon Magetan, ASSETS: Jurnal Akuntansi dan Pendidikan, 4 (1), 91-98.
Irvianti, LSD., & Renno, EV. (2015), Analisis Pengaruh Stres Kerja, Beban Kerja dan Lingkungan Kerja terhadap Turnover Intention Karyawan pada PT XL Axiata Tbk Jakarta, Binus Business Review, 6 (1), 117-126.
Junaidi, A., Sasono, E., Wanuri, W., & Emiyati, DW. (2020). The effect of overtime, work stress, and workload on turnover intention, Management Science Letters, 10(2020), 3873–3878.
Kalberg, L.P., & TJ. Forgarty (1995), Professionalism and Its Consequences: A Study of Internal Auditors, Auditing: A Journal of Practice and Theory, 14, 64 - 86.
Kreitner, R., & Angelo, K. (2003), Perilaku Organisasi, Penerbit Salemba Empat, Jakarta.
Kusuma, AA., & Yoyok, S. (2014), Pengaruh Beban Kerja terhadap Stres Kerja dan Dampaknya terhadap Kinerja Karyawan, Jurnal Ilmu Manajemen, 2 (2), 375-386.
Lathifah, I., & Rohman, A. (2014). The Influence of Work-Family Conflict on Turnover Intentions with Job Satisfaction as an Intervening Variable on Public Accountant Firms in Indonesia. International Journal of Research in Business and Technology, 5 (2). 617-625.
Lukiyana., & Firman, DF. (2017), Pengaruh Beban Kerja dan Lingkungan Kerja terhadap Prestasi Kerja Karyawan dengan Kepuasan Kerja sebagai Variabel Intervening di Bagian Gudang pada PT. Sarijasa Transutama Jakarta, BIJAK Majalah Ilmiah Institut STIAMI, 14 (2), 162-168.
Lum, L., Kervin, J., Clark K., Reid, F. & Sirola, W. (1998), Explaining Nursing Turnover Intention: Job Satisfaction, Pay Satisfaction, or Organisational Commitment?, Journal of Organizational Behavioral, 19: 305320.
Luthans, F. (2006), Perilaku Organisasi, Penerbit Andi Offset, Jakarta.
Manurung, MT., & Intan, R. (2012), Analisis Pengaruh Stres Kerja dan Kepuasan Kerja terhadap Turnover Intention Karyawan (Studi Pada STIKES Widya Husada Semarang), Diponegoro Journal of Management, 1 (2), 145-157.
Mathis, RL., & Jackson, JH. (2001), Human Resource Management: Manajemen Sumber Daya Manusia, Salemba Empat, Jakarta.
Mobley WH., Griffeth RW., Hand, HH., & Meglino. BM. (1979), Review and Conceptual Analysis of Employee Turnover Process, Psychological Bulletin.
Muchsin, M., & Hambali, H. (2019). The Development of A School-Based Conflict Management Model in Aceh Besar Junior High School. Jurnal Ilmiah Peuradeun, 7(3), 495-510. https://doi.org/10.26811/peuradeun.v7i2.191
Mueller, JDK. (2003), Turnover Process in a Temporal Context: It is About time, online (www.emeraldinsight.com).
Nafiudin., & Nana, U. (2017), Analisis Faktor-Faktor yang Mempengaruhi Turnover Intention Karyawan Generasi Y Di Provinsi Banten, Jurnal Sains Manajemen, 3 (2), 69-91.
Nahusona, HCF., Mudji, R., & Susilo, TR. (2004), Analisis Faktor-faktor yang Berpengaruh Terhadap Keinginan Karyawan untuk Pindah: Studi Kasus pada PT. Bank Papua, Jurnal Studi Manajemen dan Organisasi, 1 (2), 63 - 82.
Nasution, MI. (2017), Pengaruh Stress Kerja, Kepuasan Kerja dan Komitmen Organisasi terhadap Turnover Intention Medical Representaive, MIX: Jurnal Ilmiah Manajemen, 7 (3), 407-428.
Nazenin, S., & Palupingingdyah. (2014), Peran Stres Kerja dan Kepuasan Kerja untuk Mengurangi Turnover Intention, Jurnal Dinamika Manajemen, 5 (2), 220-227.
Pasewark, WR., & Strawser, JR. (1996), The Determinants and Outcomes Associated with Job Insecurity an A Professional Accounting Environment, Behavioral Research in Accounting, 8, 91 - 113.
Pontoh, FM. (2014), Pengaruh Kompensasi dan Beban Kerja terhadap Kepuasan Kerja dan Dampaknya Pada Kinerja Pegawai Pada Badan Perencanaan Pembangunan Daerah Propinsi Sulawesi Tengah, e-Jurnal Katalogis, 2 (1), 101-113.
Pradana, A., & Imam, S. (2015), Work Overload and Turnover Intention of Junior Auditors in Bigger Jakarta, Indonesia, MPRA: Munich Personal RePEc Archive, 68127.
Robbins, SP. (2006), Perilaku Organisasi, PT Indeks : Kelompok Gramedia, Jakarta.
Rumawas, W. (2015), Pengaruh Beban Kerja dan Kepuasan Kerja terhadap Keinginan Keluar Karyawan (Studi pada Karyawan PT Telkom Manado), Jurnal Logos Spectrum, 10 (3), 253-258.
Sanjoko, DC., & Rini, N. (2012), Analisis Pengaruh Stres Kerja dan Lingkungan Kerja Non Fisik terhadap Kepuasan Kerja dan Dampaknya terhadap Turnover Intention Karyawan, Diponegoro Journal of Management, 4 (2), 1-14.
Shaw, JD., Delivery, JE., Jenkins, GD., and Gupta, N. (1998), An Organization-Level Analysis of Voluntary and Involuntary Turnover, Academy of Management Journal, 41 (5), 511-525.
Tambengi, KFS., Christoffel, K., & Farlane SR. (2016), Pengaruh Kompensasi, Beban Kerja, dan Pengembangan Karir terhadap Kepuasan Kerja Karyawan pada PT. Telekomunikasi Indonesia Tbk. Witel Sulut, Jurnal EMBA, 4 (4), 1088-1097.
Tandi, TE., & Imran, SMN. (2016), Pengaruh Beban Kerja dan Komunikasi terhadap Kepuasan Kerja Pegawai pada Bandar Udara Kelas 1 Utama Sentani di Kabupaten Jayapura, Jurnal Future, 172-186.
Tarwaka (2011), Ergonomi Industri, PT. Harapan Press, Solo.
Tett, RP., & John PM. (1993), Job Satisfaction, Organizational Commitment, Turnover Intention, and Turnover: Path Analyses Based on Meta-Analytic Findings, Personnel Psychology, 6, 259-293.
Utomo, TWW. (2008), Analisis Beban Kerja dalam Rangka Analisis Kebutuhan Pegawai, Tenggarong. http://www.slideshare.net/triwidodowutomo/analisis-beban-kerja.
Walidin, W. (2016). Informal Education as a Projected Improvement of the Professional Skills of Employees of Organizations. Jurnal Ilmiah Peuradeun, 4(3), 281-294. https://doi.org/10.26811/peuradeun.v4i3.103
Wahyuni, AS., Yulvi, Z., & Ruslin, A. (2014), Analisis Faktor-Faktor yang Mempengaruhi Turnover Intention (Keinginan Berpindah) Karyawan pada Perusahaan Jasa Konstruksi, Jurnal Rekayasa Sipil, 8 (2), 89-95.
Woods, RH., & James FM. (1989), R for Turnover: Retention Program that Work, Cornell Hotel and Restaurant Administration Quarterly, May, 78-90.
Wulansari, YA., Teman, K., & Marliana, J. (2017), Pengaruh Keadilan Prosedural dan Stres Kerja terhadap Turnover Intention dengan Komitmen Organisasional sebagai Variabel Mediasi pada PT.PJB Services, Jurnal Ilmiah Mahasiswa Manajemen (JUMMA), 6 (2), 112-124.
Yo, Putu Melati Purbaningrat., & Ida Bagus Ketut Surya. (2015), Pengaruh Beban Kerja terhadap Kepuasan Kerja dengan Stress Kerja sebagai Variabel Pemediasi, e-Jurnal Manajemen Unud, 4 (5), 1149-1165.
Zaki, H., & Marzolina (2016), Pengaruh Beban Kerja dan Kompensasi terhadap Kepuasan Kerja dan Turnover Intention Karyawan, Jurnal Akuntansi dan Ekonomika, 8 (1), 108-117.
Zaki, H., & Marzolina. (2018), Pengaruh Beban Kerja dan Kompensasi terhadap Turnover Intention Melalui Kepuasan Kerja pada Karyawan PT Adira Quantum Multifinance Cabang Pekanbaru, Jurnal Tepak Manajemen Bisnis, 8 (3).
Zeffane, R. (1994), Understanding Employee Turnover: The Need for a Contingency Approach, International Journal of Manpower, 15(9), 1-14.
Published
2022-05-30
How to Cite
JUNAIDI, Achmad; ELSA ADELIA, Febri; NINDHITA, Yoga.
An Analysis of Work Stress and Family-Conflict Work on Organizational Commitment and Turnover Intention: A Case Study on Employee of PT. Apparel One Indonesia.
Jurnal Ilmiah Peuradeun, [S.l.], v. 10, n. 2, p. 509-526, may 2022.
ISSN 2443-2067.
Available at: <https://journal.scadindependent.org/index.php/jipeuradeun/article/view/586>. Date accessed: 24 mar. 2025.
doi: https://doi.org/10.26811/peuradeun.v10i2.586.
Section
Articles
URN
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